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整个租/还车过程都很不满意,很难相信这是赫兹的水准。1/ 交车单上打勾了油箱满的,结果快开走了发现竟然差了两格油,工作人员带路开去加油,加了将近400纳米币,也就是10几升油。如果不及时发现就变成自己吃亏了。第一次碰到这种情况!
2/ 交车过程没有任何安全指导,备胎怎么取,千斤顶怎么用什么都不说,我问了才说了一下。老黑就急着去吃饭。
3/在鲸湾异地还车的时候,说我的轮胎和交车单上写的品牌不一致,还说后备箱工具盖子坏了!我完全没有换过胎,虽然自驾租车很多次,从来不知道还需要核对轮胎品牌。也不知道这种公司能有那么多花招。工具箱我根本没开过,也不知道赫兹能这么垃圾在那里挑毛病。工作人员说要和交车的人确认,浪费我10分钟时间,也没有任何歉意,就说这些问题都不是我的责任。
垃圾公司!
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